❖ The Telecom Regulatory Authority of India (TRAI) issued the Telecom Consumers Protection (Twelfth Amendment) Regulations 2024.

❖ It is mandating the operators to issue tariff plans with only SMS and voice call benefits.

❖ The move is expected to help around 150 million 2G users and those who have two SIM cards.

❖ This allows users to pay only for the services that they want to use.

❖ TRAI has also mandated telcos to increase the validity of Special Tariff Vouchers (STV) from 90 days to 365 days to benefit consumers.