Published on Jul 1, 2024
Current Affairs
Checking 29th July Title
- The Department of Administrative Reforms and Public Grievances (DARPG) released the Centralized Public Grievance Redressal and Monitoring System (CPGRAMS) monthly report for May, 2024, which provides a detailed analysis of types and categories of public grievances and the nature of disposal.
- This is the 25th report on Central Ministries/Departments published by
- A total of 1,05,991 Grievances were Redressed by Central Ministries/Departments in May, 2024
- The Average Grievance Disposal Time in the Central Ministries/Departments from January to May, 2024 is 12 days.
- These reports are part of the 10-step CPGRAMS reform process which was adopted by DARPG to improve the quality of disposal and reduce the timelines.
- A total of 49486 new users registered in the month of May, 2024, with maximum registrations from Uttar Pradesh (7323) followed by Maharashtra with the number standing at 5290 registrations.
- For the 23rd month in a row, the monthly disposal crossed 1 lakh cases in the Central Secretariat
- Department of Revenue, Central Board of Indirect Taxes and Customs and Ministry of Drinking Water and Sanitation topped in Group A category in the rankings released for the month of May, 2024
- NITI Aayog, Ministry of Parliamentary Affairs and Ministry of Ayush topped in Group B category in the rankings released for the month of May, 2024